Primary Care and Pediatrician Services - CHOC.org

Patients praise

• High-quality medical expertise and accurate diagnoses
• Friendly, professional, and welcoming office staff and nurses
• Efficient and organized practices, including separate sick/well waiting rooms at some locations
• Responsive and accommodating care, especially for urgent or sick visits

Common complaints

• Long wait times for appointments and in the office
• Concerns over administrative processes such as missed calls or communication issues
• Individual dissatisfaction with specific clinical approaches or bedside manner