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New Solutions Pain Management Clinic, LLC

Pain Management • Orange, CT

★★★★☆3.7/547 reviews across 3 platforms

Ratings by platform

  • Birdeye: 3.8/5 (46 reviews)
  • WebMD Care (1 review)
  • WebMD Care (for provider Adam Twickler): 1/5 (1 review)

What patients say

Patients praise

  • some staff described as compassionate and knowledgeable
  • occasional reports of supportive and friendly care

Common complaints

  • unprofessional, rude staff behavior
  • poor communication regarding appointments and policies
  • minimal or inadequate pain management approaches

In patients' words

"Kimberly has an amazing wealth of knowledge. She is compassionate and caring and truly listens to her patients."

— Birdeye review

"The staff here are very unprofessional. They are rude to patients and seem to care more about hanging out in the office and gossiping than actually helping people."

— Birdeye review

"The Worst Doctor Alive! Handles Chronic Pain Patients on the most minimum scale! Waste of time!"

— WebMD review for provider Todd Clark

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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