Ayer Neuroscience Institute Pain Management
Pain Management • Orange, CT
Ratings by platform
- Hartford HealthCare Official Site (Provider specific): 4.7/5 and 4.9/5 (for specific providers) (N/A)
- LocalityBiz: Mixed (1/5 and 5/5) (2 ratings shown on platform)
- PainClinics.com and Yelp: Negative general consensus on these platforms (N/A)
What patients say
Patients praise
- high-quality medical expertise and specialists
- effective complex condition management (e.g., DBS, post-concussion syndrome)
- multidisciplinary team approach to care
- positive outcomes for patients undergoing surgical procedures
- compassionate individual physician care reported by some patients
Common complaints
- long wait times for appointments and procedures
- difficulties reaching staff by phone
- perceived lack of care or empathy from administrative/office staff
- issues with prescription refill processing and communication delays
- reports of unprofessionalism and hostility during interactions
In patients' words
"The place used to be good, but it has gone way downhill. Before COVID, it took two to three months to get a procedure... Patients are left to suffer in the meantime."
— PainClinics.com User Review"The thought of brain surgery was terrifying for Jenkins, but after meeting the surgical team, she felt confident to move forward. After the surgery, I felt relaxed for the first time... It was wonderful."
— Hartford HealthCare Patient Story"I have had very negative results with Hartford Healthcare Pain Center. They make you feel like a rat in a maze trying to get a hold of a living person."
— Yelp User ReviewMore clinics in Orange
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