Dialysis Center of West Orange - Innovative Renal Care
Nephrology • Orange, NJ
Ratings by platform
- OnMend: CMS 5-Star Quality Rating (1 review (OnMend platform))
- Medicare/CMS Quality Data: 73% of patients rate nephrologists 9 or 10 out of 10; 75% of patients rate staff 9 or 10 out of 10 (Based on standard Medicare patient experience survey metrics)
What patients say
Patients praise
- CMS 5-star quality rating recipient.
- Consistently high quality of care performance relative to state and county averages.
- Patients report high satisfaction with nephrologist communication and care (73% rating nephrologists 9 or 10 out of 10).
- Patients report high satisfaction with staff communication and comfort (75% rating staff 9 or 10 out of 10).
- Facility is described as clean and welcoming.
Common complaints
- Some patients report less than optimal communication from nephrologists or staff, though these percentages are lower than the national average.
In patients' words
"You can tell they really care about their patients. I am happy to report that I am on the road to a better health outcome."
— Patient testimonial via Innovative Renal Care website"I stopped by to tour and the executive director was so kind, caring and professional. Amanda took time to sit with me and showed me a great experience. The community was clean and very welcoming."
— Patient testimonial via Innovative Renal Care websiteMore clinics in Orange
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