Behavioral Health Services | Valleywise Health
Mental Health Clinics • Oraibi, AZ
Ratings by platform
- Birdeye (Valleywise Behavioral Health Center - Maryvale): 2.4 out of 5 stars (193 reviews)
- Yelp (Valleywise Behavioral Health Center - Mesa): 1.5 out of 5 stars (11 reviews)
- Apple Maps (Valleywise Behavioral Health Center): 1.8 out of 5 stars (9 reviews)
- CMS HCAHPS (Valleywise Health Medical Center): 2 out of 5 stars (584 patient surveys)
What patients say
Patients praise
- Some reports of short waiting times
- Occasional positive experiences with staff listening and follow-up
Common complaints
- Rude or unprofessional staff behavior
- Long wait times in emergency and behavioral settings
- Poor communication from nursing and medical staff
- Concerns regarding the quality of care and patient advocacy
- Difficulties with administrative or grievance processes
In patients' words
"Came here yesterday and I can’t believe how rude the front desk was... they laugh in your face, make rude remarks and just overall disrespectful."
— LocalityBiz (Valleywise Health Maryvale Campus)"The Doctors are nice and they seem to care. extremely rude staff all throughout. No sense of compaction towards patients."
— Yelp (Valleywise Health - Emergency Rooms)"Very short time in waiting area. Calm quiet environment. Staff are very polite and helpful.. The doctors actually listen and take what you say seriously."
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