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Behavioral Health Services - AHCCCS

Behavioral Health Centers • Oraibi, AZ

What patients say

Patients praise

  • Some facilities receive high ratings for compassionate and caring staff
  • Supportive family atmosphere and effective treatment outcomes reported in certain outpatient settings
  • Availability of culturally grounded and holistic treatment options for specific populations

Common complaints

  • Provider contract terminations and payment suspensions leading to service disruptions for vulnerable patients
  • Dissatisfaction with the grievance and investigation processes, with some grievances labeled as unsubstantiated
  • Reports of difficulty accessing care or reaching staff for follow-up

In patients' words

"Don't waste your time here... Dr. Cali will lie straight to your face about medication refills."

— Rehab.com user review

"The vast majority of the consumers listed compassion, concern, and kindness from their therapists, customer satisfaction, and a family atmosphere."

— TrustAnalytica review summary

"It is a trust issue... It's a system that has failed many families."

— Arizona State Senator Catherine Miranda

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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