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OGHS Orthopedics

Orthopaedic Clinic • Opelousas, LA

What patients say

Patients praise

  • Patients praise surgeons for expertise, bedside manner, and effective outcomes (e.g., successful joint replacements)
  • Positive feedback regarding nursing care and staff friendliness in several instances
  • Recognition for utilizing advanced medical technology like Mako robotic-arm assistance
  • Hospital improvements in patient satisfaction ratings and staff morale following recent leadership efforts

Common complaints

  • Occasional reports of rude or abrasive staff, particularly in the Emergency Department
  • Past concerns regarding communication between hospital administration and the public/staff
  • Some complaints about office communication at the orthopedic clinic

In patients' words

"100% recommends Opelousas General Health System. They did a heck of a job taking care of me and the nurses and staff were tremendous."

— Patient regarding Mako surgery experience

"I would give 5 stars but communication with his office is horrible."

— Healthgrades review of Dr. Phillip Bacilla

"The only reason [this] isn t a 1 star review is because the nurses were very kind the entire time."

— Patient review of OGHS Main Campus E.R.

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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