OGHS Orthopedics - Opelousas General Health System
Orthopaedic Clinic • Opelousas, LA
Ratings by platform
- Birdeye (Opelousas Orthopaedic Clinic): 4.0/5 (26 reviews)
- Birdeye (Opelousas General Health System - Main Campus): 3.8/5 (236 reviews)
- Healthgrades (Dr. Phillip Bacilla): 4.5/5 (2 reviews)
- Healthgrades (Dr. George Williams): 4.2/5 (13 reviews)
- Leapfrog Group / US News (Hospital overall): 79-88% (Likelihood to recommend) (N/A)
What patients say
Patients praise
- Patients praise surgeons for expertise, bedside manner, and effective outcomes (e.g., successful joint replacements)
- Positive feedback regarding nursing care and staff friendliness in several instances
- Recognition for utilizing advanced medical technology like Mako robotic-arm assistance
- Hospital improvements in patient satisfaction ratings and staff morale following recent leadership efforts
Common complaints
- Occasional reports of rude or abrasive staff, particularly in the Emergency Department
- Past concerns regarding communication between hospital administration and the public/staff
- Some complaints about office communication at the orthopedic clinic
In patients' words
"100% recommends Opelousas General Health System. They did a heck of a job taking care of me and the nurses and staff were tremendous."
— Patient regarding Mako surgery experience"I would give 5 stars but communication with his office is horrible."
— Healthgrades review of Dr. Phillip Bacilla"The only reason [this] isn t a 1 star review is because the nurses were very kind the entire time."
— Patient review of OGHS Main Campus E.R.More clinics in Opelousas
Dr. George R. Williams, MD - Opelousas, LA - Orthopedic Surgery
Patients praise: Highly rated surgical skills, particularly in spine surgeries · Patients appreciate his kindness, caring nature, and tendency to pray with patients before procedures.
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Patients praise: Successful knee replacement surgery · Helpful with various musculoskeletal issues (ankle, thumb, wrist, toe).
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