
OGHS Orthopedics
Orthopaedic Clinic • Opelousas, LA
What patients say
Patients praise
- Patients praise surgeons for expertise, bedside manner, and effective outcomes (e.g., successful joint replacements)
- Positive feedback regarding nursing care and staff friendliness in several instances
- Recognition for utilizing advanced medical technology like Mako robotic-arm assistance
- Hospital improvements in patient satisfaction ratings and staff morale following recent leadership efforts
Common complaints
- Occasional reports of rude or abrasive staff, particularly in the Emergency Department
- Past concerns regarding communication between hospital administration and the public/staff
- Some complaints about office communication at the orthopedic clinic
In patients' words
"100% recommends Opelousas General Health System. They did a heck of a job taking care of me and the nurses and staff were tremendous."
— Patient regarding Mako surgery experience"I would give 5 stars but communication with his office is horrible."
— Healthgrades review of Dr. Phillip Bacilla"The only reason [this] isn t a 1 star review is because the nurses were very kind the entire time."
— Patient review of OGHS Main Campus E.R.More clinics in Opelousas
George R. Williams, MD
Patients praise: Highly rated surgical skills, particularly in spine surgeries · Patients appreciate his kindness, caring nature, and tendency to pray with patients before procedures.
Phillip R. Bacilla, M.D.
Patients praise: Successful knee replacement surgery · Helpful with various musculoskeletal issues (ankle, thumb, wrist, toe).
Quest Pediatric Dentistry and Orthodontics
Patients praise: friendly, patient, and professional staff · kid-friendly environment with play areas.
The Baton Rouge Clinic
Patients praise: professional and friendly staff · thorough examinations.
Darr DeJean, DDS
Patients praise: Professional and efficient staff reported in some practices · Comfortable and fun environment specifically designed for children.
Dr. Michael L. Burnell MD
Patients praise: compassionate care · medical expertise.
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