Rural Health Clinic - Opelousas General Health System
Community Health Center • Opelousas, LA
Ratings by platform
- Birdeye (Main Campus): 3.8/5 (236)
- Facebook: 72% recommend (331)
What patients say
Patients praise
- Some patients appreciate the family-like atmosphere at specific clinics
- Providers described as kind, attentive, and professional in certain clinic settings
- Improvements in staff morale and patient feedback reported by hospital leadership in recent years
- Efficient handling of prescription refills at certain locations
Common complaints
- Reports of rude or dismissive staff and bedside manner, particularly in emergency and specialized care settings
- Wait times for appointments and medical services being longer than expected
- Communication gaps between staff, patients, and families during care delivery
- Historical concerns regarding financial and operational challenges impacting overall patient experience
In patients' words
"I chose Opelousas General Rural Health. The clinic is like family, and they call me Aunt Brenda when I walk through the door!"
— Facebook post by a patient"Dr Collins sits, listens and does not rush me through my appointment. I'm so happy I found a doctor and staff that care about my wellbeing."
— Google review for Collins Family Clinic"The ER staff are so rude didnt provide the best possible standard of care .We was left the the dark to everything that was going on."
— Birdeye review (Main Campus)More clinics in Opelousas
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