
Rural Health Clinic - Opelousas General Health System
Community Health Center • Opelousas, LA
Ratings by platform
- Facebook: 72% recommend (331 reviews)
What patients say
Patients praise
- Some patients appreciate the family-like atmosphere at specific clinics
- Providers described as kind, attentive, and professional in certain clinic settings
- Improvements in staff morale and patient feedback reported by hospital leadership in recent years
- Efficient handling of prescription refills at certain locations
Common complaints
- Reports of rude or dismissive staff and bedside manner, particularly in emergency and specialized care settings
- Wait times for appointments and medical services being longer than expected
- Communication gaps between staff, patients, and families during care delivery
- Historical concerns regarding financial and operational challenges impacting overall patient experience
In patients' words
"I chose Opelousas General Rural Health. The clinic is like family, and they call me Aunt Brenda when I walk through the door!"
— Facebook post by a patient"Dr Collins sits, listens and does not rush me through my appointment. I'm so happy I found a doctor and staff that care about my wellbeing."
— Google review for Collins Family ClinicMore clinics in Opelousas
Quest Pediatric Dentistry and Orthodontics
Patients praise: friendly, patient, and professional staff · kid-friendly environment with play areas.
The Baton Rouge Clinic
Patients praise: professional and friendly staff · thorough examinations.
Darr DeJean, DDS
Patients praise: Professional and efficient staff reported in some practices · Comfortable and fun environment specifically designed for children.
George R. Williams, MD
Patients praise: Highly rated surgical skills, particularly in spine surgeries · Patients appreciate his kindness, caring nature, and tendency to pray with patients before procedures.
Dr. Michael L. Burnell MD
Patients praise: compassionate care · medical expertise.
Phillip R. Bacilla, M.D.
Patients praise: Successful knee replacement surgery · Helpful with various musculoskeletal issues (ankle, thumb, wrist, toe).
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