Outpatient Psychiatry | East Alabama Health
Psychiatry/Behavioral Health • Opelika, AL
Ratings by platform
- Birdeye: 3.1 out of 5 stars (based on 14 reviews) (14 reviews)
- Recovery.com: 2.8 out of 5 stars (based on 12 reviews) (12 reviews)
- Rehab.com: 3.5 out of 5 stars (based on 21 reviews) (21 reviews)
What patients say
Patients praise
- some patients report positive, uplifting experiences with specific therapists and doctors
- praise for the helpfulness and friendliness of some staff members
- appreciation for the comprehensive care provided by some dedicated psychiatric experts
Common complaints
- frequent reports of rude, unprofessional, or uncaring front desk staff
- issues with appointment scheduling, including long wait times, cancellations, and lack of reminders
- concerns regarding poor communication and difficulty accessing care or crisis services
- occasional negative feedback about specific providers regarding bedside manner or perceived lack of efficacy
In patients' words
"The staff are EXCELLENT!! Let’s talk about the front desk staff for a moment , they ALWAYS answer on the first couple of rings , they’re friendly , they don’t judge you , they listen to your problems, and fulfill all of your needs!"
— Birdeye User Review"Doctor Lushe is very unprofessional and Doesn't care about his patients My daughter was under his care. And he didn't treat her at all. HER mental status got worse.i wouldn't recommend him to anyone ."
— Birdeye User Review"Emily has canceled our last four appointments in a row for a month. We saw her once for intake and even that appointment was moved up... I highly suggest they change their policy as this is not acceptable for someone seeking help with mental health."
— Rehab.com User Review"I have had a more positive experience with my therapist and current doctor than I have ever had in any other. Doctor Rowe and Eve provide my care and I love them both because of they have provided the most uplifting care."
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