Gastroenterology - Internal Medicine Associates
Gastroenterology • Opelika, AL
Ratings by platform
- Vitals.com (for Dr. George Gilbert): 3.6/5 stars (Not explicitly stated, but based on aggregate data)
- WebMD (for Dr. George Gilbert): 4.0/5 stars (15 ratings)
What patients say
Patients praise
- Some long-term patients report positive experiences
Common complaints
- Poor communication and difficulty reaching staff via phone
- Frequent appointment cancellations or rescheduling with little notice
- Long wait times and apparent disregard for patient time
- Perceived lack of compassion or rudeness from office staff
- Challenges with prescription refills and continuity of care
In patients' words
"I had an appointment for over a month. The day of the appointment, only 3 hours prior to scheduled time, I got a call from Dr. Gilbert’s office telling me they we’re gonna reschedule. I asked to speak with the doctor, I was told that he doesn’t return calls. I find this 100% unacceptable."
— Vitals.com review for Dr. George Gilbert"Would give 0 stars if I could. This place is terrible. They will leave you waiting in the lobby for over an hour just to come out and tell you that you need to reschedule because they are running behind, even when you scheduled your appointment a month in advance."
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