Veterinary Neurology for Dogs & Cats | VCA CVS Ontario
Neurology • Ontario, CA
Ratings by platform
- TrustReviewers.com for VCA California Veterinary Specialists-Ontario: 4.0/5 (211)
What patients say
Patients praise
- Compassionate and kind staff, particularly during end-of-life care
- Professional and thorough veterinary care at certain locations
- Helpful and attentive service from specific individuals
Common complaints
- High costs and perceived overcharging
- Perceived lack of empathy or care for animals
- Long wait times and accessibility issues in emergency situations
- Communication frustrations, including billing and follow-up care
In patients' words
"Took my money then my dog died. Pretty heartless when it comes to treatment. No improvement when I first took her there. Typical business they want to keep the pet there longer."
— TrustReviewers.com"The staff were all so compassionate and kind. It was not what we expected or wanted to hear but it was our last day with Hero. The vet explained everything in detail and offered different options."
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