Neurology at Ontario Medical Center - Kaiser Permanente
Neurology • Ontario, CA
Ratings by platform
- Birdeye (Aggregate of Google reviews): 3.6/5 stars (672 reviews)
- WebMD Care (Dr. Bryan Liou): 3.5/5 stars (4 ratings (1 written review))
- Birdeye (Dr. Michael Byron Lee): 1/5 stars (2 reviews)
What patients say
Patients praise
- High patient satisfaction scores for outpatient surgical experience at the medical center
- Some individual physicians recognized for good bedside manner and diligence
- Professional and courteous staff in certain departments
Common complaints
- Long wait times for urgent care and hospital services
- Concerns regarding bedside manner and responsiveness of some neurologists during inpatient consultations
- Frustrations with administrative processes and delays in receiving care
In patients' words
"Dr. Liou has the best bed side manner, very understanding, and will help your situation as best as he can. Best Neurologist!"
— WebMD Care review for Dr. Bryan Liou (2022)"When a patient with chronic treatment-resistant migraines has been hospitalized for over 5 days, and you are called in to consult, you'd think someone like Dr. Lee who professes excitement over helping people and solving problems would actually have a decent bedside manner and interest in the case."
— Birdeye review for Dr. Michael Byron LeeMore clinics in Ontario
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