Ontario Mental Health Treatment
Behavioral Health • Ontario, CA
Ratings by platform
- Birdeye/Google (The Possibilities Clinic): 4.3/5 (352 reviews)
- Trustpilot (Mindwings): 4.6/5 (22 reviews)
- Birdeye/Google (CMAP Health): 3.9/5 (22 reviews)
- Trustindex (Ottawa River Integrative Mental Health): 4.8/5 (19 reviews)
- Birdeye/Google (VRAI Health & Wellness): 5.0/5 (7 reviews)
- RateMDs: Generally low (varies significantly by individual practitioner) (Varies (e.g., 100+ reviews for some))
What patients say
Patients praise
- Supportive, compassionate, and knowledgeable staff reported in many community settings
- Positive, clear, and detailed psychological assessments in some clinics
- Effective therapeutic outcomes and helpful practical tools for daily life
- High satisfaction rates reported in standardized institutional surveys (e.g., OPOC-MHA)
- Inclusive, culturally sensitive, and respectful service delivery in certain organizations
Common complaints
- Long wait times and limited accessibility
- Perceived lack of empathy, dismissive, or rude behavior by clinical staff
- Issues with medication management (e.g., over-prescription, wrong dosage, side effects)
- Inadequate follow-up, administrative poor communication, and billing transparency issues
- Severe allegations in private facility contexts, including abuse and failure to provide promised care
- Difficulty in getting providers to listen to patient concerns or provide effective treatment plans
In patients' words
"I finally had to refuse to leave until he put me on a different medication... I could have gotten my life back years ago but he did not listen to me."
— RateMDs review for Dr. Stephen Gelber"I left feeling numb and angry and dismissed... It was a strange appointment. I would not go back to see her every again."
— RateMDs review for Dr. Shery Zener"99 per cent of CMHA Ottawa clients said they would recommend the organization’s services to others."
— CMHA Ottawa OPOC-MHA survey results"Overall, while the assessment itself appears thorough and professionally done, the cost and lack of upfront clarity around billing made the experience difficult for me personally."
— Trustindex review for Ottawa River Integrative Mental Health Inc.More clinics in Ontario
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