Bassett Oneonta Specialty Services
Specialty Care • Oneonta, NY
Ratings by platform
- Birdeye (Dermatology): 1.7/5 (6 reviews)
- Birdeye (Orthopedics): 1.0/5 (2 reviews)
- Birdeye (Gastroenterology): 1.0/5 (1 review)
- Birdeye (Pulmonary Medicine): 4.0/5 (1 review)
What patients say
Patients praise
- Quality of medical care provided by specialists
- Convenience of having multiple specialists in one location
- Good experiences with specific departments like the lab
Common complaints
- Long wait times for appointments
- Rude phone staff/operators
- Difficulty coordinating appointments with operating hours
- Frustration with insurance coverage changes
- Patient feeling of hopelessness regarding care
In patients' words
"After waiting for 1 hour we were told that we had another 45 minutes more to wait. I complained that this was unacceptable... The Doctors were walking around and one even went out for something to eat."
— LocalityBiz user review"Phone operators are very rude."
— Birdeye user review"I've been going here for years for a variety of specialists... they've always provided top service and it really is the one place to go to see specialists in that area."
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