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Oneonta Office

Ophthalmology (Eye Care)Oneonta, NY

★★★☆☆2.8/556 reviews across 3 platforms

Ratings by platform

  • Birdeye (Bassett Family Medicine): 3 out of 5 stars (16 reviews) (16 reviews)
  • Birdeye (Oneonta Women's Health): 3.3 out of 5 stars (3 reviews) (3 reviews)
  • Seniors.fyi (Oneonta Nursing Home): 2.6 out of 5 stars (37 reviews) (37 reviews)

What patients say

Patients praise

  • Helpful nursing and supportive staff in some departments
  • Some providers described as knowledgeable and approachable
  • Ability to get timely referrals to specialists when needed in some cases
  • Effective rehab and therapy teams in nursing care settings

Common complaints

  • Perceived staff incompetence and unprofessionalism
  • Difficulties with appointment scheduling and long wait times
  • Poor communication and failure to follow through on referrals or tests
  • Concerns regarding quality of medical care and treatment of chronic issues
  • Understaffing and organizational challenges in nursing facilities

In patients' words

"The incompetence is astounding, how do they remain in practice???... The greater majority of the “providers” and at least 1 nurse in this office are not only incompetent, but extremely unprofessional."

Birdeye (Bassett Family Medicine)

"Our family has received care here from both the doctors and nurse practitioners! They are knowledgeable, but yet quick to refer you to a specialist when the issue is out of their realm."

LocalityBiz (Oneonta Family Practice)

"I'm so pleased that a friend recommended Dr Njoku to me. He's very approachable and helpful and willing to listen."

LocalityBiz (Godwin Njoku, MD)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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