Eye Doctors, Eye Exams & Glasses in Oneonta, NY
Ophthalmology (Eye Care) • Oneonta, NY
Ratings by platform
- Birdeye (Oneonta Optical): 4.5/5 (38)
- Birdeye (Costello Eye Physicians & Surgeons): 3.6/5 (15)
What patients say
Patients praise
- Professional and attentive doctors/physicians
- Helpful and friendly customer service in specific instances (e.g., emergency contact lens assistance)
- Efficient handling of high patient volume in some cases
- Successful surgical outcomes
Common complaints
- Long wait times for appointments
- Rude or dismissive office/receptionist staff
- Communication issues regarding appointments (lack of confirmation, conflicting info)
- Perceived rush during consultations/poor explanations of findings
In patients' words
"My current optical faxed my prescription to them and within 10 minutes, called to let me know they had a set for me. When I arrived they were friendly, quick and did NOT charge me for the backup set of lenses."
— Birdeye - Review of Oneonta Optical"If you have no life and have the availability to wait an hour and a half past your appointment time to see the doctor then book an appointment... The doctors also rush you and give poor explanations of their findings."
— LocalityBiz - Review of Costello Eye Physicians & Surgeons"Whoever the manager/receptionist/ irate human is she should find a new job where she doesn’t have to speak to people. Horribly rude wouldn’t go here if I was losing an eye!"
— Birdeye - Review of Costello Eye Physicians & SurgeonsMore clinics in Oneonta
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