Locations - Northwell Health Cancer Institute
Oncology (Cancer Institute) • Oneonta, NY
Ratings by platform
- Northwell Health internal provider profile pages: Approximately 4.9/5 stars for specific oncology providers (based on internal patient feedback systems like Press Ganey) (Hundreds of ratings across individual providers)
- Yelp (for general Northwell Health Cancer Institute location): 1.8/5 stars (6 reviews)
What patients say
Patients praise
- Compassionate and kind staff and nursing care
- Strong sense of support and being treated like family
- Effective and professional medical expertise
- Helpful coordination and nurse navigation services
Common complaints
- Reports of poor communication and responsiveness
- Concerns regarding being ignored or dismissed by staff
In patients' words
"Horrible place they don’t listen to you they ignore how you feel they don’t take you serious and they gas light you I had to call 8 times befor some one would call me back"
— Yelp/Local listing review for a Northwell cancer facility"The doctors weren’t the only ones Tanya leaned on; the nurses and hospital staff treated her like she was family. They went above and beyond... I felt I was always in safe, capable hands."
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