Oneida - WellNow Urgent Care
Urgent Care • Oneida, NY
Ratings by platform
- Aggregated review platforms (e.g., Birdeye, Google, Trucker Guide): Approximately 4.6 to 4.7 out of 5 stars (Over 600-700 reviews across platforms)
What patients say
Patients praise
- Friendly, professional, and knowledgeable staff
- Efficient and clean facility environment
- Accommodating to children and those with anxiety
- Convenient access and walk-in availability
Common complaints
- Long wait times during visits
- Billing concerns and unexpected costs
- Issues with insurance coverage acceptance
In patients' words
"Overall experience at Well Now Oneida outstanding. Easy to make appointment... The NP who was incredible. Knowledgeable and friendly."
— Birdeye Review"My only complaint is not their fault! They do not accept Excellus BCBS at this time so I paid out of pocket!"
— LocalityBiz Review"9:30 appointment waited over an hour just to get vitals then another long wait to see a provider. Very slow no idea how anyone would give 5 stars."
— Yelp Review"I was very explicit to ask that all I would be charged for my visit was my copay amount. They said yes, but after a month I received an additional bill for $200 for the tests."
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