Oneida Clinic – Madison County
Psychology • Oneida, NY
Ratings by platform
- Birdeye, Vivian Health: 3.7 to 4.0 out of 5 stars (199 reviews (Birdeye) and 5 reviews (Vivian))
- Healthgrades: 73% patient recommendation rate
What patients say
Patients praise
- Compassionate nursing care, particularly in specialty and maternity wards
- Professional and knowledgeable physicians in certain departments
- Effective and friendly service in specific areas like optical care
- Some patients report feeling heard and well-supported during difficult medical experiences
Common complaints
- Long wait times in emergency departments and for new patient appointments
- Rude or unprofessional communication from reception and some medical staff
- Concerns regarding quality of care, including surgical outcomes and missed diagnoses
- Difficulties with billing, record transfers, and administrative follow-through
In patients' words
"The staff was excellent , kind professional and competent ! I was treated with dignity and respect & will come back with other health care needs!"
— Birdeye (Oneida Healthcare Center)"It’s unfortunate as I’ve gone through Oneida my whole life, but I am looking for a new provider. It takes a lot to call and schedule something for your physical and mental health. When my own tribe is making me feel anxious for reaching out for help, it saddens me."
— LocalityBiz (Oneida Community Health Center)More clinics in Oneida
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