DME Stores - Family Care Medical Group
Durable Medical Equipment & Medical Supplies • Oneida, NY
Ratings by platform
- Birdeye, Yelp: 3.2/5 stars (13 reviews) and 2.8/5 stars (4 reviews) (Multiple review platforms (Birdeye, Yelp))
What patients say
Patients praise
- Professional, attentive, and caring doctors
- Comprehensive medical attention and listening to patients
- Helpful and efficient nursing/medical assistant staff
Common complaints
- Poor administrative/call center communication
- Wait times for appointments and medical care
- Staff considered dismissive or rude by some patients
In patients' words
"Patients describe as wonderful, professional, and smoothly run... However, one significant criticism involves a consistently rude and dismissive person from the call center."
— BestProsInTown reviews for Family Care Medical Group"When I finally went to my appointment, the nurse practitioner spent approximately seven minutes with me and was inching toward the door as I continued to explain my symptoms."
— Birdeye review for Family Care Medical GroupMore clinics in Oneida
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