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Sports Medicine in Onalaska - Mayo Clinic Health System

Sports MedicineOnalaska, WI

★★★★★5.0/51 review across 1 platforms

Ratings by platform

  • WebMD Care: 5.0 out of 5 (based on 4 ratings) for Dr. Jacob Erickson (1 written review)

What patients say

Patients praise

  • Professional and thorough communication from specific physicians
  • Clean and well-maintained facility environment
  • Accessibility of walk-in services for some patients

Common complaints

  • Long wait times for appointments and walk-in care
  • Concerns regarding appointment cancellations and rescheduling difficulties
  • Reports of rude or unhelpful front desk and nursing staff
  • Dissatisfaction with diagnostic outcomes and perceived lack of concern from specific providers
  • Complaints about the cancellation of patient shuttle services affecting mobility-impaired patients

In patients' words

"Dr. Erickson is always on time which is greatly appreciated. He takes time to thoroughly explain all procedures and options available to his patients."

WebMD Care (regarding Dr. Jacob Erickson)

"Recently was told that they have canceled their patient shuttle service which has been a huge plus for those of us with mobility issues. Getting to the front door of the clinic from the parking lot... becomes incredibly difficult if not impossible."

Online patient review

"Have had constant pain in shoulder, doctors here couldn't care less. Specifically sports medicine and dr kuzma. Had 2 appointments canceled on me and given a telephone appointment only to be told he can't do anything over the phone..."

Online patient complaint regarding sports medicine care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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