Sports Medicine Services & Treatment - Mayo Clinic Health System
Sports Medicine • Onalaska, WI
Ratings by platform
- Rehab.com/Google aggregation: 3.7 out of 5 stars (55 reviews)
- WebMD (for Dr. Jacob Erickson): 5 out of 5 stars (4 ratings (1 written review))
What patients say
Patients praise
- Clean and inviting facility environment
- Highly-rated individual physicians (e.g., Dr. Jacob Erickson)
- Professional and friendly clinical staff (e.g., in departments like MRI)
- Effective, high-quality medical care in many instances
Common complaints
- Long wait times for appointments and walk-in care
- Concerns regarding staff rudeness at front desks
- Dissatisfaction with cancellation of patient shuttle service for those with mobility issues
- Perceived lack of concern or thoroughness in some diagnostic/treatment experiences
- Frustration with appointment scheduling and system errors
In patients' words
"Dr. Erickson is always on time which is greatly appreciated. He takes time to thoroughly explain all procedures and options available to his patients."
— WebMD Patient Review"Recently was told that they have canceled their patient shuttle service which has been a huge plus for those of us with mobility issues... I shouldn't have to hire a taxi to get to the front door from the parking lot."
— Online Patient Review"Have had constant pain in shoulder, doctors here couldn't care less. Specifically sports medicine and dr kuzma. Had 2 appointments canceled on me and given a telephone appointment only to be told he can't do anything over the phone..."
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