Family Medicine - Onalaska, Wis.
Primary Care • Onalaska, WI
Ratings by platform
- Gundersen Health System (Rebecca J Wuensch, APNP): 4.8 out of 5 (101 ratings, 36 reviews)
- Gundersen Health System (Dr. Julie R Gerig, MD): 4.9 out of 5 (116 ratings, 44 reviews)
- Gundersen Health System (Dr. Devin S Wenrich, MD): 4.9 out of 5 (183 ratings, 41 reviews)
- Gundersen Health System (Sarah R Almonroeder, PA-C): 4.9 out of 5 (61 ratings, 14 reviews)
- Gundersen Health System (Lisa L Roepke, APNP): 4.5 out of 5 (73 ratings, 20 reviews)
- Mayo Clinic Health System – Onalaska (Rehab.com): 3.7 out of 5 (55 reviews)
What patients say
Patients praise
- many individual providers are highly rated for being thorough, good listeners, and professional
- facilities are described as clean, cheery, and well-mapped
- staff in departments like PT and medical assistants are frequently complimented
- generally high ratings for specific family medicine practitioners
Common complaints
- long wait times for appointments and in-clinic delays
- concerns about billing practices and surprise charges for lab work
- frustration with staff/provider communication style and feeling unheard
- limitations in administrative services (e.g., shuttle service cancellations, appointment scheduling)
- perceived lack of personalized care or "checking the box" approach
In patients' words
"Rebecca Wuensch is an awesome medical professional. Took time to address my concerns, and at no time did I feel rushed. Genuinely caring and knowledgeable."
— Gundersen Health System Provider Review"No reason for me to get to my appt 10 minutes early to have to wait for 50 past my appt time. No one assured me that I was not forgotten..."
— Gundersen Health System Provider Review"Went for a yearly wellness exam. This organization will SPLIT your visit and make 1 into 2 because of the greedy need to profit off of your ins company."
— LocalityBiz Review"Recently was told that they have canceled their patient shuttle service which has been a huge plus for those of us with mobility issues."
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