Nebraska Health Imaging | Diagnostic Radiology Omaha, NE
Radiology/Labs • Omaha, NE
Ratings by platform
- Birdeye (aggregated from Google, Facebook, etc.): 4.8/5 stars (1,041 reviews)
- Better Business Bureau (BBB): 1/5 stars (1 review)
What patients say
Patients praise
- cost savings for self-pay patients
- professional and friendly staff interactions (in some cases)
- efficient and timely service for some patients
- helpful for claustrophobic patients
- clean facilities and Saturday availability
Common complaints
- billing and insurance claim issues (e.g., double billing, pre-authorization disputes, unexpected upfront costs)
- scheduling and administrative communication difficulties
- perceived incompetence or rudeness of staff
- concerns regarding privacy and HIPAA protocols
- poor handling of medical errors or value-less services
In patients' words
"I am a very claustrophobic and they really helped me feel at ease they offered me headphones with any music i wanted and a washcloth to cover my eyes very friendly. I would decently go back."
— Birdeye/Google Review"I am filing a complaint because Nebraska Health Imaging is engaging in double billing... I called 3 times to get a refund for the double payment and was told it would be resolved and it was never resolved."
— Better Business Bureau Customer Review"Estimates in Sioux Falls were $8,000 - $9,000 for two CT scans with contrast. Paid $750 at Nebraska Health Imaging and used the saving to buy a couch at the Nebraska Furniture Mart. I'm telling everyone I know who self-pays about NHI."
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