Heart Institute | CHI Health
Cardiology • Omaha, NE
Ratings by platform
- Birdeye (aggregating Google reviews): 3.3 out of 5 stars (20 reviews)
- Better Business Bureau (BBB): 1 out of 5 stars ((Based on customer-submitted reviews))
What patients say
Patients praise
- Appreciation for staff politeness and helpfulness in some departments
- Some providers noted for being thorough in explaining conditions
Common complaints
- Difficulties with scheduling appointments and long wait times
- Concerns regarding billing processes, communication, and collections agencies
- Issues with professional conduct and feeling disregarded during medical visits
- Frustration over perceived lack of follow-up after initial consultations
In patients' words
"Had appointment with cardiologist... Said they where booked for most of April but would make sure the office would contact me... 17 days later I had to call their office... the office person said sorry the forgot to schedule me... now they where booked till June."
— Birdeye (Patient Review)"They migrated everyone’s payment plans to Payzen which costs $4.95/mo on top of your payment. You cannot pay in full or pay early... They’re taking advantage of people who need to make payments."
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