Allergy & Immunology at Village Pointe Health Center | Nebraska ...
Allergy & Immunology • Omaha, NE
Ratings by platform
- Birdeye (combined ENT/Allergy/Audiology category): 3.0/5 (3 reviews)
- Nebraska Medicine provider-specific rating (e.g., Dr. Sara M. May): 4.9/5 (149 ratings)
What patients say
Patients praise
- Highly-rated medical care providers with scores near 4.9/5 for friendliness and clarity
- Efficient and professional clinical staff for certain procedures
- Reputable facility with access to specialized allergy and immunology services
Common complaints
- Difficulties with administrative tasks and scheduling appointments
- Communication issues with clinic staff and portal systems
- Perception of rigid scheduling policies leading to frustration
In patients' words
"Was told if there were any issues from swimming this summer just to call and they would send in a script to take care of it. Well that just happened so we called and they are giving me the run around and forcing other appointments to waste time off work and money."
— Birdeye patient review"Absolutely garbage customer service and scheduling, their client portal never works correctly and when you call to make an appointment, the automated system loops back nonstop."
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