MultiCare Capital Urology - McPhee Rd
Urology • Olympia, WA
Ratings by platform
- Healthgrades (Dr. Patrick Murray): 4.8/5 (based on 71 reviews) (71)
- MultiCare official site (Dr. Patrick Murray): 4.7/5 (457 (aggregated provider ratings))
What patients say
Patients praise
- Highly regarded, knowledgeable, and professional medical staff and doctors
- Clear communication and thorough explanations from providers
- Efficient in-office experience once seen by a provider
- Convenient local access for patients in the Olympia area
Common complaints
- Difficulty reaching the office by phone
- Poor, dismissive, or incompetent front-office staff service
- Significant delays in scheduling and processing referrals
- Lack of responsiveness to patient messages and post-surgery concerns
In patients' words
"The entire staff were friendly and very helpful... The practice runs very efficiently from the check-in desk to the providers. Super short waits, discussions are never rushed."
— Patient review on LocalityBiz"The Doctors and Medical staff are great! That's where it stops! The office staff are the most incompetent, dismissive and condescending people I've ever dealt with!"
— Patient reviews on YelpMore clinics in Olympia
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