Providence West Olympia Family Medicine
Primary Care • Olympia, WA
Ratings by platform
- Providence official website: 4.8/5 (3,608 reviews)
- Birdeye: 4.6/5 (1,397 reviews)
What patients say
Patients praise
- Appreciation for individual providers' kindness, efficiency, and bedside manner
- Positive experiences with specific doctors mentioned by name
- Satisfaction with the ease of use of MyChart for some patients
- Welcoming office environment
Common complaints
- Difficulty with communication and telephone systems (unreachable by phone, diverted to voicemail)
- Frustration with bureaucratic processes and lack of continuity of care
- Concerns regarding billing practices and unexpected charges
- Perception of impersonal service or being rushed during appointments
In patients' words
"I feel like I get a new provider more often than I get new shoes. My last experience felt like they had a goal of getting me out of there as quickly as possible."
— LocalityBiz reviewer"The good part is that the doctors and staff are all super nice and friendly. The doctor I saw did a really great job making me comfortable. However, this place is so huge it creates a lot of problems. The different sections don’t seem to communicate effectively."
— A-Better-Place reviewerMore clinics in Olympia
MultiCare Olympia Family & Internal Medicine
Patients praise: Doctors taking time/listening and treating patients well · Professional, thorough care and good follow-through (e.g., referrals/tests).
Providence Olympia Urology
Patients praise: Some individual physicians are highly regarded for professionalism and compassion · Many patients appreciate thorough explanations of conditions and treatments from specific doctors.
Gastro Health
Patients praise: friendly, courteous, and professional staff · clean and comfortable facilities.
Olympia Multi-specialty Clinic
Patients praise: High praise for physicians and clinical staff professionalism · Effective personalized, physician-guided nutrition counseling (e.g., Melissa Anderson).
Olympia Multi-Specialty Clinic
Patients praise: high patient satisfaction with medical care and providers (particularly cardiology and gastroenterology) · professional and compassionate staff.
Leslie C. Hurt, MD
Patients praise: Professional manner · Easy to talk to/approachable.
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