Mary Bridge Children's Outpatient Center - Olympia - MultiCare
Adolescent Medicine • Olympia, WA
Ratings by platform
- Solv Health (Mary Bridge Children's Urgent Care): 4.8/5 (103)
- MultiCare internal reviews (Provider: Rebecca Whitesell, MD): 4.7/5 (82)
- Yahoo Local/Yelp aggregator: 4.0/5 (22)
What patients say
Patients praise
- Compassionate and knowledgeable providers
- Effective diagnosis and quality of care
- Patient-centered and family-like atmosphere
- Ease of appointment scheduling for many users
- Positive bedside manner from nursing and support staff
Common complaints
- Communication errors regarding appointments or locations
- Perceived dismissiveness or lack of empathy from some staff
- Long wait times during busy periods
- Instances of being turned away near closing time
In patients' words
"The doctors and the nurses are so knowledgeable, so helpful and they care. ... we feel like family."
— MultiCare Foundations Article"Dr. Whitesell is amazing! ... She is very compassionate and truly cares about her patients. She explains things in a way that makes sense."
— MultiCare Patient Review"This experience was beyond frustrating—poor medical judgment, lack of professionalism, and zero compassion."
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