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Oldsmar
Knight Dental Group

Knight Dental Group

Dental • Oldsmar, FL

What patients say

Patients praise

Good crown fit and margins (e.g., 'If you want crowns that fit really well then send your cases to this lab. Margins are always really good!')
Quick case turnaround time and regular updates to clinics
Easy to call and verify case status
Professional staff and great service (e.g., 'Dr Ashley is an awesome lady and I love the staff. Very Professional place with great service')
Excellent work quality and going above and beyond for patients (e.g., 'Rob F. REALLY went above and beyond for our patients!')
Great working relationship with clinical teams

Common complaints

HORRIBLE communication and extremely long delays to complete tasks
Lost cases and online portal problems (e.g., 'they have LOST SEVERAL cases of mine. One case in particular, I am waiting on a denture for OVER A MONTH')
Weeks-long delays for dentures/partials (e.g., 'it will take them WEEKS to get your dentures/partials back! After two weeks, I STILL DON'T HAVE THEM!!!')
Lack of communication between lab and doctor; techs not reading instructions
Average crown quality with too many remakes
No one available when calling; they claim no record of a patient
Employee complaints: low pay, no raises, favoritism, bad management, lack of communication, unprofessional culture
Leixir parent company: cases not delivered on time, delivery issues

In patients' words

"If there was a minus option on this company it would still be too high. HORRIBLE communication & extremely long delays to complete tasks"

— Google review (via Exa), 1 out of 5, 2026-01-13

"Listen to the other reviews. If you are a dentist considering using this lab, RUN FAR AWAY. They will market their 'online lab portal' as convenient and their customer service agents available on hand; however, this is NOT TRUE. What they don't tell you is that they are currently undergoing problems with their online portal and its ability to update patient information/lab tracking... they have 'LOST' SEVERAL cases of mine. One case in particular, I am waiting on a denture for OVER A MONTH."

— Google review (via Exa), 1 out of 5, 2025-06-18

"If your dentist uses THIS lab..... run as fast as you can because it will take them WEEKS to get your dentures / partials back! After two weeks, I STILL DON'T HAVE THEM!!! I'm pissed at this point because now I'M GOING TO HAVE TO CANCEL MY BIRTHDAY ARRANGEMENTS TOMORROW!!! Thanks a lot Knight Labs!!! Worst ever!!!!!"

— Chamber of Commerce / Google review by Donna Durham, 1 out of 5, 2023-10-02

"The crown quality has been average (too many remakes). The communication between lab and doctor is lacking. Numerous times where the lab techs don't read instructions. Gets frustrating always wondering whether they got the case correct or not."

— Google review (via Exa), 3 out of 5, 2024-01-13

"Knight has worked with our clinical team and myself, the OM, for quite some time and have had a great working relationship with them. Even if cases aren't here, it is easy to call and to verify status with Knight. Thank you Knight for your excellent work and quick case turnaround time, as well as regular updates to our clinic on case status."

— Google review (via Exa), 5 out of 5, 2025-08-18

"If you want crowns that fit really well then send your cases to this lab. Margins are always really good!"

— Google review (via Exa), 5 out of 5, 2023-02-03