Radiology and Biomedical Imaging - Old Saybrook
Radiology and Imaging • Old Saybrook, CT
Ratings by platform
- Birdeye (Google reviews): 3.9/5 stars (40 reviews)
What patients say
Patients praise
- Friendly and helpful staff members
- Easy physical access and convenient location near major highways
- Departmental focus on improving patient experience through feedback forums
Common complaints
- Concerns regarding navigation and wayfinding within the facility
- Complaints about front desk responsiveness
- Frustration with telephone hold times
In patients' words
"The staff is wonderful - no problems. However, when my tests were done (around lunchtime) I followed the EXIT signs out through a maze of construction... I didn't recognize anything in the parking lot!"
— Birdeye (Patient Review)"The front desk are losers... I called today on hold for 10 minutes. Hung up after hearing 'All agents are busy'"
— Birdeye (Patient Review)"This medical office is easy to get to. Easy access to major highway. The staff are all friendly and helpful."
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