Old Saybrook Medical Center - Yale New Haven Health
Primary Care • Old Saybrook, CT
Ratings by platform
- Birdeye: 3.9 out of 5 stars (40 reviews)
What patients say
Patients praise
- Convenience of the location near major highways
- Efficient and quick service, particularly for lab work and blood draws
- Friendly and helpful staff in many departments
- Spacious, clean, and modern facility atmosphere
- Access to Yale New Haven Health specialists without traveling to the main hospital
Common complaints
- Concerns regarding staff communication and attitude (specifically front desk and certain physicians)
- Difficulty in reaching staff or experiencing long hold times on the phone
- Issues with navigation and facility signage during construction periods
In patients' words
"Hands down the best place to get blood work done! They were quick, efficient, and kind on my visit, creating the smoothest blood draw experience I've ever had."
— Online review"The staff is wonderful - no problems. However, when my tests were done... I followed the EXIT signs out through a maze of construction... and I didn't recognize anything in the parking lot!"
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