519 boston post rd., old saybrook, ct 06475 - CVS
Primary Care • Old Saybrook, CT
Ratings by platform
- Yahoo Local: 1.5/5 stars (35 reviews)
- HoursGuide: 4.9/5 stars (79 votes)
What patients say
Patients praise
- Occasional praise for specific helpful staff members (e.g., specific technicians)
- Helpfulness of non-pharmacy store staff and services like Minute Clinic
- Store is generally well-stocked
- Efficiency during specific interactions like vaccinations
Common complaints
- Poor pharmacy customer service and communication
- Long wait times and understaffing concerns
- Rudeness or dismissive behavior from staff members
- Issues with the CVS mobile app and notification system
- Difficulty reaching the pharmacy by phone or getting calls returned
In patients' words
"In the past, I was ready to completely abandon CVS due to the horrible service. Mae is the BEST. Helpful, kind, efficient and goes above and beyond to help and get the order processed."
— LocalityBiz"The store customer service is decent, but the pharmacy customer service is awful. In addition to that, the CVS app won't let you order a..."
— Yahoo Local"I would rather spend an hour at the DMV than come here to get a prescription filled. I am done with this CVS."
— LocalityBizMore clinics in Old Saybrook
Old Saybrook Medical Center - Yale New Haven Health
Patients praise: Convenience of the location near major highways · Efficient and quick service, particularly for lab work and blood draws.
Best Dentist in Old Saybrook, CT | Book Online Now
Patients praise: Friendly, welcoming, and professional staff · Comfortable and anxiety-free office environments.
Hartford HealthCare Digestive Health Center
Patients praise: Listens attentively · Clearly explains medical information.
OLD SAYBROOK DENTIST
Patients praise: High satisfaction with clinical skill and gentleness of certain providers · Friendly, accommodating, and helpful administrative staff at many practices.
Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.