Urgent Care, Arbor Creek Medical Pavilion - Olathe - KS
Urgent Care • Olathe, KS
Ratings by platform
- Birdeye/UrgentCareMap: 3.4 out of 5 stars (approximately 37-39 reviews)
What patients say
Patients praise
- efficient and helpful service for some patients
- friendly and kind staff mentioned in specific cases
- convenient location and walk-in availability
Common complaints
- billing and coding errors
- long wait times and appointment scheduling issues
- perceived lack of respect for patient time
- difficulty reaching staff by phone or getting responses
- rude staff interactions
In patients' words
"Arbor Creek Urgent Care was the best experience I’ve had in a long time! They were able to get me in immediately treated me kindness and respect throughout the whole process."
— Birdeye Review"I wasted over an hour of my time driving to your office, waiting in the waiting room and then being taken back and prescreened for the nurse to come back and say oh sorry, there may be a problem they took $40 and she isn’t 4th grade so it’s actually $100."
— Birdeye Review"Be careful, this clinic will CHEAT you on you billing! second time they coded wrong."
— Yelp/Healthgrades Review"Anytime I try and get into this place they aren't respectful of my time. Then I called my Dr.'s nurse directly and no response after another two days."
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