Community Health Center of the North Country
Urgent Care • Ogdensburg, NY
Ratings by platform
- Birdeye: 3.5 out of 5 stars (Approximately 29 reviews reported on aggregate platforms)
What patients say
Patients praise
- Some patients report excellent, thorough care from specific doctors and physician assistants
- Helpful and efficient nursing staff in some instances
- Comprehensive services offered across multiple locations
Common complaints
- Poor quality of dental work including failing crowns and improperly filled cavities
- Unprofessional conduct and perceived lack of empathy from dental and medical staff
- Difficulties with appointment wait times and scheduling
- Perceived lack of accountability for clinical errors or patient complaints
- Inadequate pain management or dismissal of patient symptoms
In patients' words
"Had temporary crown done fell off same day had permanent crown put on fell off 5 day's later now they put permanent crown on again and now it's infected gum is swollen... shouldn't have to wait when they did something wrong."
— Patient review on Birdeye"I’d like to commend Dr. Hecht in Ogdensburg for the amazing care she has given my child. She is not his primary but got him in right away when he needed it... she immediately knew what was wrong with my son and took action."
— Patient review on Birdeye"I was mistreated for bringing issues to their attention, blamed for their mistakes, constantly gaslight, and was even accused of being aggressive when I started standing up for myself."
— Patient review on LocalityBizMore clinics in Ogdensburg
Convenient Care Clinic - Claxton-Hepburn Medical Center
Patients praise: Kind, professional, and supportive nursing staff · Efficient care for out-of-town visitors.
Ogdensburg - WellNow Urgent Care
Patients praise: Friendly and compassionate staff · Prompt, efficient care with minimal wait times.
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