Ogdensburg - Community Health Center of the North Country
Surgery • Ogdensburg, NY
Ratings by platform
- Birdeye/Google/HelpConnectUsa: 3.5/5 (29 reviews on Birdeye/Google)
What patients say
Patients praise
- Commendations for specific providers for their professionalism and care
- Appreciation for the convenience and accessibility of the center for the community
- Reports of clean and comfortable facilities
- Praise for responsive care from some medical staff during urgent situations
Common complaints
- Poor communication, specifically difficulty reaching staff by phone or getting calls returned
- Issues with dental work, including recurring problems with crowns and long wait times for procedures
- Reports of rude or dismissive treatment by some staff members
- Dissatisfaction with the scheduling process and long waits for appointments
In patients' words
"I proceeded to ask the hygienist who kind of explained what they would do but still couldn't answer why 2 years ago when I asked I was brushed off. They then booked a cleaning for 6 months but can't do the cavity for a year. I will not be going back. They treated me very poorly."
— LocalityBiz review of Ogdensburg location"I’d like to commend Dr. Hecht in Ogdensburg for the amazing care she has given my child. She is not his primary but got him in right away when he needed it... She is truly amazing and an asset to our community."
— Birdeye review of Ogdensburg location"Community Health Center in Ogdensburg is an important part of our COMMUNITY. The staff are great, there is no wait time. The facility is clean, fresh and comfortable."
— LocalityBiz review of Ogdensburg locationMore clinics in Ogdensburg
Surgical Services - Ogdensburg - Claxton-Hepburn Medical Center
Patients praise: professional and caring staff in specific departments like ambulatory surgery and the emergency room · high performance in specific Surgical Care Improvement Project measures, such as antibiotic and beta-blocker protocols.
Ogdensburg - WellNow Urgent Care
Patients praise: Friendly and compassionate staff · Prompt, efficient care with minimal wait times.
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