Surgical Services - Ogdensburg - Claxton-Hepburn Medical Center
Surgery • Ogdensburg, NY
Ratings by platform
- MedicalRecords.com: 3.8/5 (20)
- Vivian Health: 2.9/5 (17)
- Healthgrades: 60% Patient Experience Rating (N/A)
What patients say
Patients praise
- professional and caring staff in specific departments like ambulatory surgery and the emergency room
- high performance in specific Surgical Care Improvement Project measures, such as antibiotic and beta-blocker protocols
Common complaints
- long wait times for services like lab draws and in the emergency room
- perceived lack of attentiveness or communication from some staff members
- frustration with registration systems
- isolated reports of poor clinical outcomes or bedside manner
In patients' words
"The staff at Claxton Hepburn are kind and professional. Most importantly they are an excellent team of physicians and nurses!"
— MedicalRecords.com"We understand and share the community’s frustrations regarding extended wait times and the challenges with our registration system... These experiences do not reflect the level of care we strive to provide."
— Brandon Bowline, COO of Claxton-Hepburn Medical Center"My surgeon botched my operation and then sent me home the same day... I’d recommend not getting surgery from ANYONE from this facility unless absolutely necessary."
— LocalityBiz reviewMore clinics in Ogdensburg
Ogdensburg - WellNow Urgent Care
Patients praise: Friendly and compassionate staff · Prompt, efficient care with minimal wait times.
Comparing your options?
Browse other clinics in Ogdensburg, or filter by state and specialty to compare patient ratings.