Vital Care Urgent Care | walk in clinic midland
Urgent Care • Odessa, TX
Ratings by platform
- Apple Maps: 3.2/5 (33 reviews)
- Solv Health: 2.0/5 (Average)
- Google Rating (via directory): 4.7/5 (754 reviews)
- Better Business Bureau (BBB): A (BBB Rating) (3 complaints in the last 3 years)
What patients say
Patients praise
- Short wait times
- Friendly and polite staff in many experiences
- Clean and quiet facilities
- Thorough and knowledgeable medical care
- Convenient and efficient service
Common complaints
- Billing and insurance filing issues
- Difficulty reaching staff by phone
- Mixed reviews regarding bedside manner and staff friendliness
- Some reports of feeling dismissed or sent away to specialists
In patients' words
"We have not had to wait more than 30 minutes. And we like every doctor we have seen. Very helpful and knowledgeable."
— Vital Care Urgent Care website testimonial"I tried several times to call the Odessa and Midland offices and could never get anyone on the phone."
— Better Business Bureau complaint"no help. just charge you money to get you in and out and help in no way at all. they take your vitals and send you to a specialist. Go somewhere else."
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