Texas Tech Physicians
Internal Medicine • Odessa, TX
What patients say
Patients praise
- Physicians described as knowledgeable, skilled, and professional
- Patients appreciate doctors who take time to listen and provide clear explanations
- Some reports of efficient service and minimal waiting times for specific providers
- Successful management of chronic conditions such as diabetes and hypertension reported by some patients
- Compassionate and caring demeanor noted in certain medical staff and physicians
Common complaints
- Difficulty reaching the office by phone and long hold times
- Reports of unprofessional or rude staff interactions
- Concerns regarding appointment scheduling and long wait times at the clinic
- Frustration with communication, including unreturned calls or messages via the patient portal
- Some patients feeling unheard or dissatisfied with the quality of medical advice provided
In patients' words
"They never answer the phone to make appointments... I was hung up on 4 times before the robot even finished. Then left on hold and never spoken too."
— Birdeye (Texas Tech Physicians: Endocrinology review)"I spent two hours on hold trying to reach the clinic to speak to someone in the office and have never had good luck reaching anybody in a timely manner since then."
— LocalityBiz (Texas Tech Physicians: Permian Basin-Odessa review)"Many patients report receiving high-quality care, highlighting how well their medical needs are met consistently during visits."
— Wheree (Texas Tech Physicians: Internal Medicine review)More clinics in Odessa
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