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WesTex Urgent Care

Infectious Disease / STI Clinics • Odessa, TX

What patients say

Patients praise

  • Compassionate and attentive bedside manner by specific providers
  • Welcoming, friendly, and knowledgeable staff at certain private practices
  • Private, confidential, and judgment-free care environments encouraged by some clinics
  • High patient satisfaction for specific specialized providers (e.g., Dr. Mary Grace Bridges)

Common complaints

  • Reports of long wait times at some clinics
  • Potential concerns regarding privacy at certain public health locations
  • Instances of poor customer service experiences reported by some patients
  • Low aggregate ratings for some online clinic aggregators compared to specific private provider reviews

In patients' words

"Dr. Bridges is very knowledgeable & has a great bedside manner... I didn’t feel rushed through my appointment. Dr. Bridges listen to my concern’s and it’s the first time in a long time that I have felt at ease with a doctor!"

— Testimonials & Reviews - Odessa, TX: Mary Grace Bridges, MD

"I’d give no stars if I could... I was there for almost two hours while everyone else had been seen and left. I got tired of waiting and eventually left."

— Testimonials & Reviews - El Paso, TX: Leonardo A. Longoria K., MD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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