Cooper Urgent Care
Urgent Care • Ocean City, MD
What patients say
Patients praise
- Facility cleanliness and professional environments
- Efficient service in many cases, especially for non-emergency care
- Friendly and helpful staff according to some patients
- Convenient hours and accessibility for walk-in patients
- Helpful for vacationers and minor illnesses/injuries
Common complaints
- Reports of dismissive, rude, or unprofessional behavior from staff and some providers
- Complaints regarding billing issues and difficulty resolving them
- Patients feeling rushed or that their concerns were not adequately addressed or diagnosed
- Reports of long wait times or difficulty getting appointments
- Some negative feedback regarding follow-up communication or lack thereof
In patients' words
"Quick service, accurate diagnosis, friendly staff, informed doctor, left with needed medicines, in and out in 25 mins... doesn’t get any better than that."
— Cape Regional Urgent Care Patient Testimonial"Both Dr Luigi and Jane are very dismissive and inappropriate... Jane makes comments not pertaining to medical issues and doesn’t seem to have any professionalism."
— Birdeye Review for AtlantiCare Physician Group Primary Care Plus - Ocean CityMore clinics in Ocean City
TidalHealth Urgent Care
Patients praise: Professional and kind staff · Efficient service and short wait times.
Shore Physicians Group
Patients praise: Doctors and staff are described as knowledgeable and/or compassionate · Clinicians are said to listen to patients and explain care clearly.
TidalHealth Primary Care, Ocean City
Patients praise: Friendly, professional, and helpful staff · Physicians are described as caring, thorough, and good communicators.
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