The Vines Hospital | Ocala, Florida
Behavioral Health • Ocala, FL
Ratings by platform
- findrecoverynow.org: 2.1/5 (171 reviews)
- seniors.fyi: 2.9/5 (110 reviews)
What patients say
Patients praise
- Occasional instances of compassionate staff
- Effective group therapy sessions in some instances
Common complaints
- Poor communication with families and lack of updates on patient condition
- Allegations of unprofessional, rude, or uncaring staff conduct
- Concerns regarding patient safety and quality of care
- Perception that financial/insurance motives take precedence over patient wellbeing
- Reports of long hold times, including claims of unnecessary extension of stays
- Issues with facility cleanliness, maintenance, and environment
- Concerns about medication management and treatment plans without consent
In patients' words
"The staff will lie straight to your face to get out of talking to You. If you want an answer about anything, they simply reply “I dont know” or “it is out of my hands.”"
— findrehabcenters.org"This hospital, the leadership, administrators, doctors, never contact the families. I have asked all visiting friends and family at visitation and none of them have been contacted or included in the care of their loved ones."
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