Urology at Oakland Medical Center - Kaiser Permanente
Urology • Oakland, CA
Ratings by platform
- Birdeye (Google): 4.6/5 stars (1,985 reviews)
- WebMD (Dr. Carl Thomas): 3.0/5 stars (9 ratings)
- Vitals (Dr. Paul E. Li): 3.2/5 stars (5 ratings)
- Healthgrades (Dr. Nadya Cinman): 5.0/5 stars (2 reviews)
What patients say
Patients praise
- Professional and skilled clinical staff and technicians
- Effective treatment and positive surgical outcomes for some patients
- Clear and informative communication from certain providers
- Good availability of virtual care and telehealth options
- Overall medical center experience rated positively by a significant portion of patients
Common complaints
- Long wait times for appointments and phone services
- Concerns regarding bedside manner and communication skills of some providers
- Perception of being treated as a number or feeling unheard
- Dissatisfaction with staff support and administrative processes
- Reports of inconsistent or perceived poor quality of care from specific physicians
In patients' words
"Just horrible horrible wait times for phone services, for in person appointments, never enough staff at the pharmacy or for anything."
— Birdeye (Kaiser Permanente Oakland Medical Center review)"Dr. Li performed an important procedure for me. He and his team were skilled, professional, and informative."
— Vitals (Dr. Paul E. Li review)"She saved me... I felt respected... Listened & answered questions... Appointment wasn't rushed."
— Healthgrades (Dr. Nadya Cinman review)"He is simply an overpaid middle-man who puts you into pre-determined medical “buckets”... His attitude towards me was extremely arrogant and condescending."
— Vitals (Dr. Mark A. Stlezin review)More clinics in Oakland
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