Wellspring Family Medicine, P.C. - Oakland & Accident, MD - myPrivia
Primary Care • Oakland, MD
Ratings by platform
- Facebook (Wellspring Family Medicine): 80% recommend (35 Reviews) (35 reviews)
- Apple App Store (myPrivia): 3.8 / 5
- Google Play Store (myPrivia): 4.0 / 5 (3.6K reviews)
What patients say
Patients praise
- General satisfaction with medical providers at the Oakland practice
- Convenience of accessing health information and lab results (when working)
- Responsive staff communication for some users
- Effective for appointment scheduling and prescription refills for some users
Common complaints
- Difficulty managing multiple provider accounts within the app
- Billing system errors and lack of transparency
- Technical glitches including app crashes, login issues, and inability to view lab results
- Poor customer service responsiveness regarding billing and technical issues
- Integration issues between the app and external platforms like Athena Health
In patients' words
"Amazing practice. Wellspring has been my family doctors for 4 years. Faith based and flexible to each individuals needs."
— Yelp review for Wellspring Family Medicine"I am very displease with myPrivia! Their billing system is horrendous! ... They have also made a mess of my spouse billing but i haven't resolved mine to handle his. This is unacceptable!!!!"
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