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Pediatrics at Oakland Medical Center - Kaiser Permanente

PediatricsOakland, CA

★★★★★4.6/52,131 reviews across 2 platforms

Ratings by platform

  • Birdeye (Aggregated): 4.6 out of 5 stars (1,985 reviews)
  • US News & World Report: 4 out of 5 stars (146 reviews (specifically for pediatricians at Oakland/Richmond))

What patients say

Patients praise

  • Many patients report positive, professional, and caring interactions with individual pediatricians
  • Specific doctors praised for being patient, calm, good listeners, and clear communicators
  • Recognition of the hospital's status as a teaching facility and general competence in various medical areas

Common complaints

  • Long wait times for appointments and phone services
  • Concerns about staffing levels at clinics and pharmacies
  • Varied bedside manner among individual physicians, with reports of some doctors feeling rushed or disengaged
  • Frustration with administrative processes and communication regarding grievances

In patients' words

"We take our 10 month old son to Dr. Jennifer Tenney at Kaiser Oakland and she is WONDERFUL. She's extremely patient and calm, has a great bedside manner... The only negative thing I can say is that she is frequently behind schedule..."

Berkeley Parents Network

"Refused to accept that my child is autistic, despite numerous 3rd party experts... Just so that they could save a couple $$ not having to provide treatment for her. Never responded to a grievance but lied about it several times..."

Better Business Bureau (BBB)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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