Oakland, CA Pediatricians | Sutter Health Doctors
Pediatrics • Oakland, CA
Ratings by platform
- Sutter Health official provider page (Dr. Kenneth J Hui): 4.8/5 (55 reviews)
- Yelp/MapQuest (Dr. Carol Glann): Not explicitly aggregated into a single rating score for the practice; individual reviews vary significantly (20 reviews for Dr. Carol Glann)
What patients say
Patients praise
- attentive and listening to patient concerns
- long-term established care relationships with some providers
- effective communication via patient portals in some instances
Common complaints
- inconsistent responsiveness to patient inquiries outside of appointments
- concerns regarding the ease of scheduling appointments in advance
- mixed experiences with patient-centered care and bedside manner
In patients' words
"Dr. Glann always remembers us and always listens, takes our concerns seriously and offers help..."
— Yelp/MapQuest user review"I had an awful experience here and wanted to warn others, particularly new mothers."
— Yelp/MapQuest user review"There have been numerous instances over the years where we have messaged her or her team via the online portal, which have gone completely unanswered and ignored."
— Berkeley Parents Network user forumMore clinics in Oakland
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