Oakland - Golden State Orthopedics & Spine
Orthopedic Surgery • Oakland, CA
Ratings by platform
- Yahoo Local/Yelp aggregator: 3.0 out of 5 stars (approximate) (182 reviews (on specific platforms))
- MapQuest (via Yelp): 2.5 out of 5 stars (62 reviews)
- LocateHub: 4.3 out of 5 stars (230 reviews)
What patients say
Patients praise
- Competent and highly regarded medical care/surgeons
- Helpful support staff in specific departments (e.g., OT)
- Effective surgical outcomes for some patients
- Some physicians are seen as attentive and well-prepared
Common complaints
- Poor administrative/office communication (difficulty reaching staff, unreturned calls)
- Issues with scheduling and appointment cancellations without notice
- Long wait times for short face-time with physicians
- Difficulties with workers compensation claims handling
- Complaints about billing and lack of an effective online patient portal
In patients' words
"Waited over an hour for the doctor to see me for less than 8 minutes... this was my scheduled follow up."
— Patient review (via MapQuest/Yelp)"Received the best medical service from Dr. Hasan the best surgeon ever... now I am out of wheelchair and back to my every day activities."
— Patient review (via Loc8NearMe)"...their customer service and anything admin, whether it's records or referrals, is atrocious."
— Patient review (via Yelp)More clinics in Oakland
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