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OB-GYN Associates

Women's Health • Oak Ridge, TN

Ratings by platform

  • Yahoo Local: 2/5

What patients say

Patients praise

  • Individual physicians like Dr. Kathryn Hayes receive positive feedback for kindness and patient care

Common complaints

  • Difficult billing and insurance issues
  • Long wait times for appointments
  • Unprofessional or rude administrative/billing staff
  • Concerns regarding patient dismissal (blacklisting)
  • Perceived lack of empathy or professional conduct by some providers

In patients' words

"Billed my insurance incorrectly so I'm still fighting to get it righted, the woman in billing was extremely unprofessional and harassed me not even 7 days postpartum..."

— LocalityBiz user review

"Don’t recommend this office - they black list patients when they speak up about being mad for waiting 45 min to an hr EACH time they come to their appointments..."

— LocalityBiz user review

"My experience with dr hayes has been wonderful. She is really kind and she treats you very well, and you can tell she cares..."

— Vitals user review for Dr. Kathryn Hayes

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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