Summit Medical Group of Oak Ridge
Primary Care • Oak Ridge, TN
Ratings by platform
- Healthgrades / Yelp (via MapQuest): 1.0 / 5.0 (Multiple sources cite very low ratings based on small sample sizes)
- Birdeye (aggregating Google reviews): 3.6 / 5.0 (35 reviews)
What patients say
Patients praise
- Some patients have expressed appreciation for the care they have received over several years
- Positive remarks about certain individual practitioners
Common complaints
- Dissatisfaction with billing practices and unexpected charges
- Complaints regarding communication and appointment scheduling/availability
- Perceived lack of empathy or professional conduct from staff/management regarding policies
- Issues with patient discharge policies
In patients' words
"Don't miss an appointment not even if you have a viable reason they will discharge you as a patient."
— Yelp review via MapQuest"I recently had a physical which is covered by insurance. The PA asked me about my health, and past diagnosis. By conversing with him and answering his questions, they then began to charge me for extra diagnosis discussion outside of the physical."
— Birdeye reviewMore clinics in Oak Ridge
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