Oak Ridge | Primary Care - Fast Pace ...
Primary Care • Oak Ridge, TN
Ratings by platform
- Birdeye: 4.3/5 (1,380 or 659 (varies by platform))
- Solv Health: 3.8/5 (4)
- Fast Pace Health (Primary Care): 4.9/5 (19)
- Trucker Guide: 2.6/5 (988)
What patients say
Patients praise
- Professional and friendly healthcare providers and nursing staff
- Efficient processes for specific services like pre-employment drug screens
- Generally knowledgeable medical care once seen by a provider
- Convenient online scheduling for some services
Common complaints
- Long wait times for appointments and while in the clinic
- Administrative failures, particularly regarding medication management and prior authorizations
- Inconsistent or poor communication from staff
- Occasional unprofessional or rude behavior by front-desk personnel
- Understaffing concerns
In patients' words
"I didn't give 5 stars because this is office (AND THE CLINTON OFFICE) is severely understaffed. Management needs to hire more staff, people left because of the wait while I was there."
— LocalityBiz user review"Fast Pace Health has put my health at serious risk due to repeated administrative failures and a complete lack of follow‑through. ... I cannot recommend this clinic to anyone who needs timely or competent medication management."
— Trucker Guide user review"Got checked in quickly, efficiently and respectfully. ... The nurse who gave me the shot did an excellent job. I didn't even feel anything. Overall it was a good experience."
— Birdeye user reviewMore clinics in Oak Ridge
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